MULTI-PORTAL SYSTEM

Dispatch & Task Management Platform

Manage projects, dispatch tasks to team members, handle support tickets, and organize documents. Complete multi-portal system with notifications and role-based workflows.

6
Core Modules
Team Members
100%
Role-Based
PROJECTS
Track multiple projects with status & priority
TASKS
Assign & dispatch to team members
TICKETS
Support ticket management system
DOCUMENTS
Centralized document hub

COMPLETE DISPATCH SYSTEM

Everything you need to manage field operations

Project Management

Organize work into projects with status tracking, priorities, and timelines. Link tasks and documents to projects.

  • Planning, Active, On-Hold, Completed statuses
  • Priority levels: Low, Medium, High, Urgent
  • Start and end date tracking

Task Dispatch

Create tasks, assign to team members, set priorities and due dates. Track progress from pending to completion.

  • Assign tasks to specific team members
  • Link tasks to parent projects
  • Due date and completion tracking

Support Tickets

Manage customer support tickets with categories, priorities, and resolution tracking.

  • Categories: General, Technical, Billing, Feature Request
  • Status workflow: Open → In Progress → Resolved
  • Resolution notes and timestamps

Document Hub

Centralized document management linked to projects. Store URLs, descriptions, and categorize by type.

  • Link documents to specific projects
  • Type categorization (document, image, video)
  • Quick search and filtering

Notifications

Keep team members informed with system notifications. Track read/unread status and notification types.

  • Types: Info, Success, Warning, Error
  • User-specific or organization-wide
  • Read/unread tracking

Team Roles

Role-based access control with admin, dispatcher, field tech, and viewer roles. Active/inactive status management.

  • Admin, Dispatcher, Field Tech, Viewer roles
  • Active/inactive user status
  • Email and phone contact info

FREQUENTLY ASKED QUESTIONS

What is DispatchHub?

DispatchHub is a multi-portal dispatch and task management platform that helps teams manage projects, assign tasks, handle support tickets, and organize documents in one unified system.

How does task dispatch work?

Tasks can be assigned to team members, linked to projects, given priority levels and due dates. The system tracks status changes from pending to in-progress to completed.

Can I manage support tickets?

Yes, DispatchHub includes a full support ticket system with categories (general, technical, billing, feature requests), priorities, status tracking, and resolution notes.

What are the different user roles?

DispatchHub supports four role types: Admin (full access), Dispatcher (assign tasks), Field Tech (complete tasks), and Viewer (read-only access).

How do notifications work?

Notifications can be created for specific users or organization-wide. They support different types (info, success, warning, error) and track read/unread status.

Can I link documents to projects?

Yes, the document hub allows you to store document URLs, descriptions, and types (document, image, video) and link them to specific projects for organization.

READY TO START DISPATCHING?

Complete dispatch and task management system for field operations

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